• Keep items in a stable indoor environment with 40–55% relative humidity and consistent room temperature, away from direct sunlight, heat sources, or vents to prevent warping, cracking, or color changes.
• Dust with a soft, lint-free microfiber cloth, wiping gently with the grain. For light dirt or fingerprints from everyday use, wipe with a barely damp soft cloth using distilled water and a tiny drop of mild, pH-neutral dish soap, then dry immediately-always test first on an inconspicuous spot.
• When the surface looks dry, apply a thin layer of high-quality, silicone-free paste wax. Rub on sparingly, let it haze, and buff gently to nourish the wood and enhance its natural beauty. Avoid commercial sprays, heavy oils, or abrasive cleaners.

Production typically takes 7–14 business days depending on complexity, followed by 1–5 business days for shipping within the United States. For full details on production timelines, shipping costs, tracking, damage claims, and important notes about natural wood variations, please see our complete Shipping and Handling Policy and Return and Refund Policy.

Because every item at Studio Bellinda is handmade to order and can include custom engraving or personalization, once production begins and your item has been engraved or personalized, the order is considered final and non-returnable. Please review your design details carefully before approving production and submitting your order. By placing a personalized or engraved order, you agree to our full Terms of Service and Return, Refund & Cancellation Policy. Natural variations in wood grain, color, and texture are normal and beautiful characteristics of real wood and do not qualify for return or exchange.

Each handcrafted box is assigned a unique identifier that we carefully track in our system. To officially register your piece and verify its authenticity, please visit bellindastudio.com and complete our Product Registration Form using instructions provided in your order details (when package is received). Only one person can register the box and claim its authenticity, whether it is the original buyer or the recipient of the gift. Once registered, the unique identifier will be cross-referenced against our official authenticity certificate, creating a permanent record of ownership for your genuine Bellinda Studio creation.