Shipping policy

Last updated: April 12, 2026

At Studio Bellinda, every wooden product is custom-made to order. Because each piece is handcrafted specifically for you, we ask for your patience during the production and shipping process.

Production Time

All items are made-to-order.

• Most custom wood products take up to 1 week (7 business days) for production.
• Some more complex custom orders may take up to 2 weeks (14 business days).

We will do our best to meet these timelines, but actual production time can vary based on current order volume and the complexity of your design.

Shipping Time

Once your order is completed and ready to ship, delivery typically takes 1–5 business days, depending on the shipping method you select at checkout and your location within the United States.

Total Estimated Time from Order to Delivery

• Standard orders: 8–12 business days (production + shipping)
• Complex custom orders: 15–19 business days (production + shipping)

These are estimates only. You will receive a shipping notification with tracking information as soon as your order ships.

Shipping Costs

Shipping rates are calculated at checkout based on item size, weight, destination, and the shipping method chosen. We currently offer standard ground and expedited shipping options (rates shown at checkout).

Original shipping charges are non-refundable in the event of a return, cancellation after production begins, or change of address.

Shipping Destinations

We currently ship to addresses within the United States (including Alaska and Hawaii). We do not ship internationally at this time.

Tracking

You will receive a tracking number via email once your package has shipped. You can track your order using the link provided or on the carrier’s website.

Shipping Damage

Please inspect your package and item immediately upon arrival. If the item arrives damaged:

• Take clear photos of both the packaging and the damage.
• Contact us within 48 hours at returns@studiobellinda.com. We will work with you and the carrier to evaluate the issue and offer a repair, replacement, or refund where eligible according to our Return, Refund & Cancellation Policy.

Important Notes

• Natural variations in wood grain, color, knots, and texture are normal characteristics of real wood and are not considered defects or shipping damage.
• We are not responsible for delivery delays caused by shipping carriers, weather, holidays, or incorrect shipping addresses provided by the customer.
• Risk of loss and title to the goods pass to you once the package is handed over to the carrier.
• If you need to change your shipping address after placing the order, please contact us as soon as possible at support@studiobellinda.com. Changes may not be possible once production or shipping has begun.

Changes to This Policy

We reserve the right to update our shipping policy at any time. Updated policies will be posted here.

For any shipping-related questions or concerns, please contact us at support@studiobellinda.com.

Thank you for supporting our handmade custom wood studio!