Cancellation policy

Purchase Options Cancellation Policy

Last Updated: June 4, 2026

All products sold by Studio Bellinda are made-to-order and custom handcrafted after receipt of an order. Because each item is produced specifically to the customer’s specifications using premium raw materials and skilled craftsmanship, the following cancellation policy applies.

Cancellation Terms

1. Within 24 Hours — Customers may cancel an order within twenty-four (24) hours of placement for a full 100% refund to the original payment method.
2. After 24 Hours — Once the 24-hour period has passed and production has begun, cancellations are subject to a fifty percent (50%) production and material loss fee based on the total purchase price. This fee compensates for irrecoverable costs including custom lumber selection, cutting, and labor.
3. Original shipping and handling charges are non-refundable for cancellations made after twenty-four (24) hours.
4. Highly customized or engraved items are considered final sale once production has begun.

To request cancellation, please email orders@studiobellinda.com with your order number. All cancellations are subject to written confirmation by Studio Bellinda.

By placing an order, you acknowledge and agree to this Purchase Options Cancellation Policy.